RBI's New Recovery Agent Rules for NBFCs: What Changes from 1 January 2027
On 6 August 2026, the Reserve Bank of India issued the Reserve Bank of India (Non-Banking Financial Companies – Responsible Business Conduct) Third Amendment Directions, 2026. These directions replace RBI’s earlier, scattered instructions on recovery agents with one set of rules. The rules cover the full recovery process: the recovery policy, the phone call, the field visit, and the repossession of security.



